Lead Generation / Customer Retention A subject close to every Sales Director's heart, "If only we had more sales enquiries" existing sales forces soon become account handlers and new business is not always forthcoming. At Sonica we have a 64 seat call centre that can call profiled data and make appointments for your own sales force. A pre-set criteria is agreed during product training to enable our call handlers to achieve the best appointments possible for the sales force. It is important that our telemarketers are in tune with the products and services your company has to offer. If you wish to supply the data for the market sector you wish to exploit, then this will be kept confidentially away from our hundreds of thousands of profiled data. Customer retention, is a problem all companies experience, when was the last time all the customer base was called to offer new products or purely as a customer service? Personnel within your customers will evidently change and a few, well selected questions will give you as much information as a sales call. Any adverse feedback from your customers will be collected by our Data Capture Team and sent to you in the format you require. If you wish us not to contact your customers by telephone, we can design, print and send out a mailshot on your behalf. Whichever service you require the bespoke way we operate Retention and Generation will appear seamless from your company.